A great way to lose customers is to make them tell you when something is wrong. That makes them wonder if they should try your competition-a condition you never want to occur. An example we can all relate to is in a hotel. The problem with most … [Read more...]
A Bit of Nonsense in Inc. Magazine
December 30, 2011 By
Attached is a link to a bit of nonsense about turnarounds written today in Inc. Magazine. You can also read my response to the author, who is a CEO and should know better! http://goo.gl/Za0qo … [Read more...]
Burnarounds Unleash Creative Ideas
October 18, 2010 By
We’ve all tried many sorts of schemes and plans to launch new products and businesses. But how do you differentiate between business brilliance and a bad idea? I have no idea – and neither does anyone else when it’s just an idea. Opinions … [Read more...]
Does an Enemy Lie Within Your Organization?
August 2, 2010 By
I remember an executive I worked with once. The CEO would mandate something to the organization. A short time later, this executive (who was perceived as very powerful and believed to be at the right hand of the CEO) would subtly go through the … [Read more...]
Warning Signs of a Burnaround, Part 2
March 16, 2010 By
Can you see the signs at your business? The symptoms of a company headed for a Burnaround are clear and unmistakable. Let’s see if your business faces any of the glaring warning signs. Numbers one through three were posted in the previous blog … [Read more...]
Warning Signs of a Burnaround
March 3, 2010 By
My best-selling book, Burnarounds, shows businesses how to unlock their true earning potential and the double digit profit code. To do that, I provide a framework that helps you identify and eliminate the most common ailments of struggling or … [Read more...]
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