small business profit - Business Keynote Speaker

A Great Way To Lose Customers!

January 17, 2012 By Steven L. Blue

A great way to lose customers is to make them tell you when something is wrong. That makes them wonder if they should try your competition-a condition you never want to occur. An example we can all relate to is in a hotel. The problem with most … [Read more...]

A Bit of Nonsense in Inc. Magazine

December 30, 2011 By Steven L. Blue

Attached is a link to a bit of nonsense about turnarounds written today in Inc. Magazine. You can also read my response to the author, who is a CEO and should know better! http://goo.gl/Za0qo … [Read more...]

Filed Under: business management, business speaker, CEO, Employee tactics, grow business, grow small business, international business, leadership, professional speaker, profit, sales, small business profit, SuperCEO Minute, turnaround, union Tagged With: accountability, business management, business speaker, CEO, Culture, grow business, leadership, professional speaking, super ceo, turnarounds

The First Contact Could Be Your Last-And Your Last Contact Might Save Your Profit-and Your Company

December 12, 2011 By Steven L. Blue

I was in a restaurant recently and the hostess was kind of on the crabby side. We had a party of 10 people and she was told it was only a party of 6. She was all-put-out that she configured the table for 6 and now would have to reconfigure it for … [Read more...]