A Great Way To Lose Customers!

January 17, 2012 By

A great way to lose customers is to make them tell you when something is wrong. That makes them wonder if they should try your competition-a condition you never want to occur. An example we can all relate to is in a hotel. The problem with most … [Read more...]

Filed Under: business management, business speaker, CEO, Employee tactics, grow business, grow small business, international business, leadership, professional speaker, profit, sales, small business profit, SuperCEO Minute, turnaround, union

Triple Profits

January 3, 2012 By

2012 should be the year you triple profits. And you can do it.  In fact, the way the economy is headed (I believe we will see a recession in 2012), you can't afford not to do it. But most of the things you might do are expensive, and risky. You … [Read more...]

Filed Under: business management, business speaker, CEO, Employee tactics, grow business, grow small business, leadership, profit, sales, Uncategorized Tagged With: , , , , , , , ,

A Bit of Nonsense in Inc. Magazine

December 30, 2011 By

Attached is a link to a bit of nonsense about turnarounds written today in Inc. Magazine. You can also read my response to the author, who is a CEO and should know better! http://goo.gl/Za0qo   … [Read more...]

Filed Under: business management, business speaker, CEO, Employee tactics, grow business, grow small business, international business, leadership, professional speaker, profit, sales, small business profit, SuperCEO Minute, turnaround, union Tagged With: , , , , , , , , ,

Super CEO 1/2 Minute: Sales guys who love the customer

January 17, 2011 By

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Filed Under: CEO, Employee tactics, leadership, sales, SuperCEO Minute, Uncategorized Tagged With: , , ,

Are you prepared to enter 2011?

December 15, 2010 By

The end of the year is fast approaching. Maybe you’ve had a strong year profit-wise; maybe you haven’t. Now is the time to think about 2011 and what you will do to change things in order to make it a better year than 2010. Maybe you’ve had an … [Read more...]

Filed Under: business management, Employee tactics, grow business, leadership, sales
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