What The Hulk, Captain America, and Iron Man Can Teach You About Leadership

I recently saw the motion picture “The Avengers”. I highly recommend you do too. Not for the entertainment-but for the business value. This movie contains everything that happens to your business and everything you should be doing about it. … [Read more...]

Failing When You’re Supposed To Succeed

Percy Spencer was supposed to be a complete failure in life. His father worked in a sawmill, until he tragically died in a freak accident when Percy was a toddler. His mother soon left him an orphan. But Percy’s uncle took a liking to him and … [Read more...]

Bonehead Policies Written By Boneheads and Adminstered By Boneheads

Policies. I hate that word. Human resource policies, credit policies, operating policies, travel policies…ad infinitum ad nausea. Do you know why organizations have policies? So people don’t have to think. Don’t misunderstand me, every … [Read more...]

Are you like President Sarkosy?

I was watching the French President Sarkozy addressing the European Union about the debt crisis today. He seemed very confident that he knew what he was doing and had all the answers. I couldn't help but think about other President's of countries … [Read more...]

A Great Way To Lose Customers!

A great way to lose customers is to make them tell you when something is wrong. That makes them wonder if they should try your competition-a condition you never want to occur. An example we can all relate to is in a hotel. The problem with most … [Read more...]

Losing Your Business Is Like Gaining Weight

Most people gain weight slowly. Some don't even notice because they don't watch it carefully. On average, I read people gain about a pound a year starting in their 40's and then next thing you know-seemingly overnight, they have gained 20 pounds by … [Read more...]

Airline Flight Crews Running Amok-Bet That Makes You Feel Good!

I was flying from Rio De Janeiro to Atlanta on a Delta flight not long ago. On the afternoon of the flight it was threatening rain. Sure enough, at 5 PM it started raining. The flight was at 10:45 and under normal conditions, leaving the hotel at … [Read more...]

Triple Profits

2012 should be the year you triple profits. And you can do it.  In fact, the way the economy is headed (I believe we will see a recession in 2012), you can't afford not to do it. But most of the things you might do are expensive, and risky. You … [Read more...]

A Bit of Nonsense in Inc. Magazine

Attached is a link to a bit of nonsense about turnarounds written today in Inc. Magazine. You can also read my response to the author, who is a CEO and should know better! http://goo.gl/Za0qo   … [Read more...]

The Dirty Little Secret of Successful Companies

This was an excellent piece in the New York Times Small Business section today. http://goo.gl/uzsjQ. I posted the following comment to it: Dirty little secret indeed! When you allow 6's to stay on your payroll, you jeapardize your company and all … [Read more...]

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